How do I move my monthly or recurring donors onto a new donation platform?

Unfortunately, this will be a manual process. Newsrooms seeking to migrate recurring gifts on GiveGab to a new donor system will have to ask those donors to cancel their existing donations on GiveGab by following these instructions and renew on your new donor platform.

You may also send a request to customersuccess@givegab.com to cancel an existing recurring donation to save your donor a step once they have renewed their gift on your new donor platform.

If this process poses a particular challenge for you because you have a great number of recurring gifts being made on GiveGab, please contact hello@newsmatch.org.

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