Get technical support
Check out the following ways to get technical support with your website or NewsMatch giving page.
INN Labs Office Hours
Technical support from INN gives news organizations more time to focus on what they do best — reporting and publishing. Schedule office hours with the team at INN to improve your website donation flow, add important messaging and media to your site, or learn how to use existing tools to optimize your end-of-year campaign.
Office Hours for Technology are held every Friday between 2 pm and 4 pm ET/ 11 am to 1 pm PT at 20-minute time slots.
NewsMatch.org (GiveGab) Support
NewsMatch.org is powered by GiveGab, an online giving platform that helps nonprofits raise money, engage donors, and manage volunteers quickly and efficiently.
- Visit the GiveGab support center for additional information on how to manage your profile
- Send an email to firstname.lastname@example.org to get in touch with a person who can assist
- Go to newsmatch.org and click on the blue talk bubble in the lower right corner to chat directly with a GiveGab team member